Frequently Asked Questions

Everything you need to know about LumiBloom

How long does shipping take?

Processing time is 1–3 business days.

Estimated delivery times:

  • Europe: 7–15 business days
  • USA & Canada: 8–15 business days
  • Rest of the world: 10–20 business days
Do you offer free shipping?

Yes! We provide free worldwide shipping on all orders.

Will I receive a tracking number?

Yes. Once your order ships, you will receive an email with tracking information.

Are the flowers real?

No. Our products are high‑quality building block flower kits with integrated LED lighting. They are designed to last forever and never fade.

Can I return my order?

Yes. You may request a return within 30 days of delivery. Please see our Shipping & Returns policy for full details.